I got this ring for my wife as a Christmas gift. I used our son’s ashes. The order process & communication throughout the process was great. I had no questions that weren’t answered. Get the kit.. the turn around time as specified, & I got a lot of my sons ashes back which was a really nice surprise. The ring was beautiful, fit perfectly, the setting was perfect. & we got a small round pendant which was also perfect. She was extremely happy with the results. & the ring is low profile enough to wear with gloves if you’re in the medical field.