Engraving

Please refer to the description on the listing for the piece you would like engraved for any recommended character limits or engraving restrictions. This listing covers the cost of engraving one piece (or, for cuff links and earrings, one pair). If this is an add-on to an order that contains multiple pieces, make sure to send us an email or add a note to the order letting us know which piece should get which engraving. 

If you have any questions or concerns, feel free to reach out using the contact form below, or send us an email at closebyme@gmail.com.

1. Choose your memorial piece
Select the jewelry you’d like and any add-ons, such as engraving or size/length options, then complete checkout.

2. Send a small amount of ashes
We recommend sending 1 teaspoon (total) of ashes for orders of 1-5 pieces; for larger orders, we suggest sending 1 tablespoon. We'll send you a detailed email with step-by-step instructions on how to safely send the ashes (or mail your kit, if selected).

3. We handcraft your jewelry
Once your chosen piece arrives from our jeweler, the ashes setting is individually handcrafted here in our studio.

4. Receive your finished jewelry & remaining ashes
Your completed order is thoughtfully packaged with a jewelry box and care instructions. Any unused ashes are carefully returned to you.

Read more → How to Order & FAQ

Can I put the ashes in myself or have my local funeral home do it?
Our cremation jewelry is crafted using a patented process that solidifies the ashes and bonds them directly to the metal. Because of this unique method, our pieces must be completed in our studio and cannot be done at home or by a funeral home. This ensures your memorial jewelry is durable, long-lasting, and made exactly as intended.

Is it okay to wear my cremation jewelry in the shower, pool, or ocean?
We do not recommend wearing your cremation jewelry in the pool or ocean, as chlorine and saltwater can be damaging to the ashes setting and metal.

You may wear your piece in the shower, but keep in mind the minerals and chemicals present in many skincare products can discolor or mattify the ashes setting. While it's best to remove your cremation jewelry before showering, if you do choose to leave it on, we recommend rinsing it thoroughly and drying it afterward to prevent any residue buildup.

All of our cremation jewelry comes with a lifetime warranty for the ashes setting. If the setting ever becomes dull, discolored, or damaged, you can send it back to us to be restored or redone. There is no fee for this service; we only ask that you cover the shipping costs.

Can I wear my cremation jewelry every day?
Yes, absolutely! Our cremation jewelry is created to be worn as often as you’d like — whether that's every day, on special occasions, or anything in between.

That said, it is still fine jewelry, so a bit of mindful care will help preserve its beauty over time. We recommend removing your piece before activities that may involve physical impact or contact with chemicals, such as exercising, swimming, gardening, or cleaning. This helps protect both the metal and the ashes setting.

Read our full care instructions → Care & Cleaning for Resin Jewelry

Will the color of the ashes setting match the one pictured?
Ashes are like fingerprints: entirely unique to your loved one. No color is added to the ashes during the setting process, so the finished jewelry will reflect their natural hue, which may differ from those photographed.

Can I send something other than or in addition to ashes, such as hair, breastmilk, or another sentimental material?
Yes! We are happy to accept a variety of other materials, including but not limited to: hair/fur, sand, soil, powdered breastmilk, dried flower petals, fabric, crushed gemstones, and more. Please reach out to discuss your unique memorial setting.

Still have questions? Read our full list of FAQs or contact us using the form below!