At close by me, we create unique remembrances of loved ones who have passed through our cremation jewelry. Here is how our process works:
- Choose a piece of jewelry in our shop.
- Select "Yes" if you need us to send you a kit (kit contains a container to ship ashes along with other materials. See our FAQ for other options.)
- If you have selected a ring, please be aware of your ring size. Your ring size is best obtained by visiting a jeweler. Once you have this, please move on to the next step.
- Place your order -- we ask that you place your order online because it creates a record in our system to track you easily and keep all of your information organized.
- You will receive an automated confirmation of your order from our website within 24 hours, and a personalized confirmation directly from us by the end of the next business day.
- If you requested a kit, we will create and send it out to you within 2 business days of your order. For kit arrival times, please refer to the FAQs section below.
- If you did not request a kit, please send us the ashes using the method outlined in your confirmation email and detailed in the FAQs section below.
- We will send you an email as soon as we receive the ashes.
- In 3 to 6 weeks (wait time varies by piece), you will receive your order, including any ashes that were not used in the setting process.
Our Frequently Asked Questions appear below. If you have a question we haven't answered, please reach out to ask us!