HOW TO ORDER
At close by me, we create unique remembrances of loved ones who have passed through our cremation jewelry. Here is how our process works:
- Choose a piece of jewelry in our shop.
- If you have selected a ring and have not been sized by a jeweler, please select that you are unsure of your ring size. This will ensure we do not order or start your piece until you have confirmed your ring size either by visiting a jeweler (recommended) or by using the plastic ring sizer provided in the kit, should you choose to receive one (see Step 3 below).
- Select "Yes" if you would like us to send you a kit.
The kit is an optional method (available to U.S. clients only) for sending your loved one's ashes to us. It includes a small metal screw-top container for the ashes, a plastic ring sizer, an information card for you to fill out (if you wish), and a prepaid padded envelope to return everything via USPS 1-2 Day Priority Mail Express. If you choose to forgo getting a kit, instructions on how to send your loved one's ashes to us without one will be provided in your order confirmation.
- Shortly after placing your order, you should receive an automated confirmation from our website letting you know your order was successfully submitted and providing you with your five-digit order number (take note of this!). After this, within one business day, you will receive a detailed order confirmation sent directly from us that explains the remaining steps of the process.